Shipping Policy
Effective Date: 10/9/23
Hey there, fantastic shopper! We're excited to share our Shipping Policy with you, so you know exactly what to expect when it comes to getting your goodies from A Walk In The Park Design. Your happiness is our priority, so please read this policy carefully.
1. Shipping Methods
We offer a range of shipping options to make sure you get your items when and how you want them. During the checkout process, you can select the shipping method that suits you best. Here are the details:
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Standard Shipping: This is our regular shipping option, and it usually takes 3-5 to arrive at your doorstep.
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Expedited Shipping: Need your order in a hurry? Choose our expedited option, which typically takes 1-2 days to get to you.
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International Shipping: We're thrilled to serve customers worldwide! International shipping times can vary depending on your location, so check the estimated delivery times during checkout.
2. Shipping Costs
We believe in transparency, so we'll always show you the shipping costs during the checkout process. These costs can vary based on the shipping method you choose and your location. Remember, if your order reaches a certain amount, you might be eligible for free shipping! Check out our website for any ongoing promotions.
3. Processing Time
Once you've placed your order, our team gets to work pronto! We typically process orders within 24 hours, and then it's on its way to you. If you've ordered a personalized or customized item, please allow some extra time for our skilled artisans to work their magic.
4. Tracking Your Order
We know you're eager to get your hands on your new goodies, so we provide tracking information for most orders. You'll receive an email with your tracking number once your order ships, so you can follow its journey to your doorstep.
5. Delivery
When your order arrives, please make sure someone is there to receive it, or it'll be waiting patiently for you at your doorstep. If there are any delivery issues, our customer support team is here to help. Just reach out to us at heatherpark@awalkintheparkdesign.com.
6. International Shipping
For our international customers, please be aware that you may be subject to import duties, taxes, and customs fees. These additional costs are your responsibility, and they vary depending on your country's regulations. Check with your local customs office for more info.
7. Delays
Sometimes, unexpected delays can happen due to weather, customs, or other factors beyond our control. We'll do our best to keep you informed if there are any significant delays, and we appreciate your patience.
8. Questions?
Have any questions or concerns about our Shipping Policy? Don't hesitate to get in touch with our friendly customer support team at heatherpark@awalkintheparkdesign.com. We're here to help and make sure your shopping experience is smooth sailing.
Thank you for choosing A Walk In The Park Design for your shopping needs. We can't wait for you to receive your awesome new items and hope they bring a smile to your face!
Happy shopping!
A Walk In The Park Design / 15521 Western Vista Drive Edmond, OK 73013/ heatherpark@awalkintheparkdesign.com
